Best Vets in Dundee and Arbroath

CONSULTATIONS

How & When To Book

Appointments can be booked online or by telephone. These are available 7 days at our Broughty Ferry practice, and Monday to Friday at our Arbroath and Carnoustie practices.

Nurse Clinics may also available in the afternoons, Monday to Friday, at all practices. Many of our Nurse Clinics are free of charge, i.e. Weight & Worm Clinics and Dietary Advice, however there may be a reduced charge for some services, i.e. Nail Clipping.

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Is there a charge for Consultations?

There is a charge for consultations, which is professional medical advice from a qualified Veterinary Surgeon. This includes all phone, video and physical consultations.

If a physical examination is necessary as part of a consultation, there is no additional charge for that examination.

Some of our surgical procedures include a post-op check which is free of charge. We will instruct you of this after any surgical procedure.

‘Many of our Nurse Clinics are free of charge, i.e. Weight & Worm Clinics and Dietary Advice . . . ‘

‘ Payment for consultations and surgery, plus any medication or services provided is due at the time of the appointment ‘

We Operate A Pay As You Go Service

Payment for consultations and surgery, plus any medication or services provided is due at the time of the appointment.

Pet Insurance Cover

For those with Pet Insurance, you will be asked to pay for any consultations, surgery, medication or services at the time of appointment.
Please bring with you an insurance claim form, so we can assist in claiming your costs back from your insurance provider.

Finance

In situations where your pet is not insured and you are unable to afford payment in full, we can offer finance through CareFreeCredit Limited for procedures over £250, with terms from 12 months to 60 months.

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Out of Hours

We are available 24 hours a day, 7 days a week, but there is an increased cost for our Vets to see your pets outside our standard opening hours. To help aid the welfare of your pet and keep your costs reduced, if you believe your pet to be unwell earlier in the day, it’s always best to phone us as soon as possible and not leave it too late.

In order for us to ensure that inpatients can be monitored and cared for alongside any emergencies throughout the night, our Out of Hours is operated from our Broughty Ferry practice by our own team of Vets.

Pre-Surgery

For Pets booked in for surgery, please see the below pre-operative information which outlines what you need to do in advance of your visit.

Pre-Surgery information for Dog owners
Pre-Surgery information for Cat owners
Pre-Surgery information for Small Furries

Post-Surgery

Information on after-care will be given to you during your discharge appointment with our Vets or Nurses.

For routine operations, we ask that you complete an online post-op questionnaire around 5 days after the procedure. You can also upload a photograph or video of the surgical site so we can inspect this.

Once inspected, we will let you know if everything looks well, or if we believe a physical examination would be more appropriate.

Post-Op Questionnaire

The Importance Of Our Nursing Team

Our fantastic nursing team are the backbone of Wallace Vets. As well as supporting our Vets during surgical procedures, they also care, support, clean, and lovingly dote over your Pets from the second they’re admitted into our practices, until the second they leave. They also ensure they you’re kept up-to-date with their journey through our practice with text message or phone updates.

Both of our practices are accredited Veterinary Nurse Training Practices. Student Veterinary Nurses work alongside our qualified staff and attend external college regularly, to attain the qualifications necessary to become an RVN (Registered Veterinary Nurse). To retain this qualification, our RVN’s must attend regular and on-going training courses each and every year.

Our nurses will provide free advice to clients on the following subjects:

  • Flea, Tick & Worming treatment & advice

  • Minor Post-op Checks

  • Behaviour Advice

  • Diabetic Training

  • Microchipping

  • Dental Clinics

  • Weight Clinics

  • Puppy Clinics

  • Diet advice

  • Plus Lots More . . .

‘All of our practices are accredited Veterinary Nurse Training Practices. Student Veterinary Nurses work alongside our qualified staff and attend external college regularly . . . ‘

If you have any other questions, please contact us

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