Payment for consultations and surgery, plus any medication or services provided is due at the time of the appointment.
For those with Pet Insurance, you will be asked to pay for any consultations, surgery, medication or services at the time of appointment.
Please bring with you an insurance claim form, so we can assist in claiming your costs back from your insurance provider.
In situations where your pet is not insured and you are unable to afford payment in full, we can offer finance through CareFreeCredit Limited for procedures over £250, with terms from 12 months to 60 months.
We are available 24 hours a day, 7 days a week, but there is an increased cost for our Vets to see your pets outside our standard opening hours. To help aid the welfare of your pet and keep your costs reduced, if you believe your pet to be unwell earlier in the day, it’s always best to phone us as soon as possible and not leave it too late.
In order for us to ensure that inpatients can be monitored and cared for alongside any emergencies throughout the night, our Out of Hours is operated from our Broughty Ferry practice by our own team of Vets.