In early 2018 we were approached by Vets Now, an out-of-hours emergency provider, when they reached out to all local practices to ask if we would like to use them for covering our out of hours services.
We quickly concluded that using an external service provider was not something our clients and their pets would want or would benefit from, and this did not fall inline with our ethos as pet owners or as a business.
We build relationships with our clients and their pets. They trust us to be there for them when they need us most and we truly care about their pets as if they were our own. To that end, it’s incredibly important to us that it’s our own Vets who you see, 24 hours a day, 7 days a week.
From November 2018, we’re really proud to say that we will be the only veterinary practice in Dundee who will be providing our own out of hours service for our clients.
This is the only way that we can ensure continuity of care and that we’re doing the very best for your pets.
Best wishes from all the team,